Complaint

0
akshay
Country: India
Hi my name is akshay my no is +919980198105 my acc bal of 249 was deducted from my account for using my bbm when I was In aplan of 100 per week when I called the customer care on 121 they are not responding me properly I want my money back plz go through it and reply me as soon as possible thank you

Comments

  • 0
    Airtel Presence
    Namaste Akshay,

    This is to inform you that your concern listed on 09 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at airtelpresence@in.airtel.com.
            
    Regards        
    Saurav Ahlawat    
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd    
    Airtel.presence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence 
    Facebook - www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
  • 0
    airtelpresence
    Namaste Akshay,

    Further to our discussion dated 09 May 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

    We assure you that we are committed to resolving the issue to your satisfaction.

    For any queries you may have you can also get in touch with us at airtelpresence@in.airtel.com
        
    Regards        
    Rakesh Ranga    
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd    
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence 
    Facebook - www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
  • 0
    airtel Presence
    Namaste Akshay

    We would like to inform you that your concern listed 09 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at airtelpresence@in.airtel.com.

    Regards
    Sandeep Kumar    
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence 
    Facebook - www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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