Training Fees not refunded

Complaint

0
Jamie Levy
Country: United States
Beware training fees they don't refund them if left unused. Cancelled my membership and discovered that LA Fitness had over $1700 on account for training fees. Called 5536 W Bell Rd Glendale AZ LA Fitness -has a different manager than when I originally joined after numerous messages manager never returned a single phone call. Contacted Corporate regarding refund of unused fees and told by Aylin Medina Fitness International, LLC Aylinm@fitnessintl.com 949.255.7330 phoneLA Fitness kept the fees even though no service was provided.I even tried getting assistance from Call 12 for Action and was told, "LA Fitness is often difficult to work with." Very expensive lesson. Unfortunately, LA Fitness feels it is fair to keep over $1700 even though training was not used. So they are keeping a substantial amount of money for doing nothing. Personally, I think this is just wrong and an unethical business practice

Comments

  • 0
    Mark
    LA Fitness does not car for the members or members well being.  I go to the 55th Ave and Bell location, and I am sick of the lack of management at that gym.  Every time I go there, the soap dispensers in the showers are out of soap, the jacuzzi is always dirty with a GREEN scum floating on top.  Also, many of the cable machines are missing the parts to hook the handles to.  I have notified the ops manager and he takes an I don't give a $H17 attitude.

    They only care about taking your money and nothing else.

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