Complaint

0
job p kumar
Country: India
Today, 10.07.2012, i got a msg " Thanks for downloading VS_Android_Games_@_Rs Game from Airtel. You have been charged Rs 99.0."
I cannot find such game in my phone and i dont know how this happened.
Pls revert ASAP.
Thank you

Comments

  • 0
    airtel
    | 1 reply
    Namaste Mr.Kumar,
     
    This is to inform you that your concern listed on 10 July 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence  


    We assure you that we are committed to resolving the issue to your satisfaction

    Regards    
    Deepak Mohod
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence 
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    • 0
      J P Kumar replies to airtel
      Sorry not to mention my mobile no.
      It is 8755501644
      Thank you
  • 0
    job
    Regret to inform all concerned that self has registered my complaint at airtel presence and still awaiting any headstart to be made in this regard.
  • 0
    job
    Regret to inform all concerned that self has registered my complaint at airtel presence since last 2 days and still awaiting any headstart to be made in this regard.
  • 0
    job
    Happy to inform that the amount of rs 99 has been credited to my account.
    Thank you

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