cancellation

Five, six, years I don't recall, LA Fitness has deducted $20./month.  My bad, have stepped in maybe five times.  When I tried to cancel by phone, they said you can send a written request but It's advised to send it return receipt.  Not a fan, can't make it to work out, now you want me to go to the PO and pay for a letter!?!?  Stopped in tonight to do the in person cancellation, showed my ID and the receptionist printed a bar code form and send just send it in.  WHAT???!!!  We can only cancel on the spot if our office manager is here and she only works 9-6 sorry.  WHAT!?!?!?  Ok I explain the return receipt process and my conversation by phone instructing me to stop in any LA Fitness to cancel.  She's going to ask if I have to come back, because I said hey I'm here now you see my ID and I have this bar code you printed me???  And I have to pay for the stamp!  She comes back, sorry you will have to come back in person.  Seriously!?!?  I haven't made it in person to use what I've paid for, let alone make OT back here in person for Ashley's 9-6 schedule.  No annual contract, month to month payments made faithfully, and now getting more excersise jumping through hoops then I did with these guys!  Dissatisfied with customer service or the attempt of and still have a membership that was easy to cancel "by just stopping in to any location".  Not impressed to say the least.  Tell ten people, they tell ten people...and so on!