Down & upload speed is par below the avarage level.
Complaint
salviuday
Country: India
To
The Manager,
Customer Services, Bharti Airtel November 28, 2013
Sub: Down & upload speed is par below the average level.
Sir,
I am facing grave concern about your Internet Speed provided to me at my home, A/202, Vasukamal, Sakivihar road, Powai, Mumbai-400072.(Tel No: 42151131).My son has lodged a complaint about it on Nov.20, 2013 tel no:9867591719, the attendant promised him he shall visit if required and resolved the problem immediately. I am sorry to tell you that our complaint is unheeded till today. Last tested speed at 1827 hrs. on Nov.27, 2013, was as belows-
Download speed : 1.29 mbps.
Upload speed : 0.75 mbps.
Kindly acknowledge and resolved my problem as earliest.
Thanking you
Uday Salvi
(Ex-Serviceman & Sr. Citizen)
BCC: District Consumer Grievances Forum
The Manager,
Customer Services, Bharti Airtel November 28, 2013
Sub: Down & upload speed is par below the average level.
Sir,
I am facing grave concern about your Internet Speed provided to me at my home, A/202, Vasukamal, Sakivihar road, Powai, Mumbai-400072.(Tel No: 42151131).My son has lodged a complaint about it on Nov.20, 2013 tel no:9867591719, the attendant promised him he shall visit if required and resolved the problem immediately. I am sorry to tell you that our complaint is unheeded till today. Last tested speed at 1827 hrs. on Nov.27, 2013, was as belows-
Download speed : 1.29 mbps.
Upload speed : 0.75 mbps.
Kindly acknowledge and resolved my problem as earliest.
Thanking you
Uday Salvi
(Ex-Serviceman & Sr. Citizen)
BCC: District Consumer Grievances Forum
Comments
This is with reference to your post dated 28 November 2013.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.presence@in.airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.presence@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
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This is with reference to your post dated 28 November 2013. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.presence@in.airtel.com
Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.presence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33