No response even after several complaints

ComplaintsInternet Providersairtel broadband services

Complaint

0
Archit Singhal
Country: India
i have been using airtel broadband since 2 years and since last few months airtel is just not providing the service it is proud of. my net is not working from last 1 month and i have lodged a no. of complaints for the same but no response have come from the companies side. i am just fed up of these guys i think the company is recruiting morons nowadays and thats why they do not provide the right service to the customers.

some of the complaint numbers are;
1)46545394
2)46288790
3)46094130
and many others.i request the authorities to taken an action immediately

Comments

  • 0
    airtel
    Dear Archit ,

    This is to inform you that your concern listed 19 May 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


    Regards
    Rakesh Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - http://bit.ly/fKcSxc
    Facebook - http://on.fb.me/cECyvS
  • 0
    Airtel
    Dear Archit Singhal,

    I would like to inform you that your concern listed 19 May 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - http://bit.ly/fKcSxc
    Facebook - http://on.fb.me/cECyvS

Post a new comment