Unauthorized Transactions
Complaint
Ricky Young
Country: United States
oday I went to get my money off my Social Security Debit Card and $380.00 was taken off my card from Dish Network. I don't have a account with Dish and never have. Back in October of 2015 I let my sister in law use my card for $1.00 transaction through a third party service for her to get Dish Network. I am on a fixed income and only receive $815.00 a month. the $380.00 was part of my rent money. I just don't know what I am going to do. I called Dish Network and explained this issue and they said that my money cannot be returned. I think this is so unfair and Dish should not be aloud to do this to a Disabled American Citizen. I never authorized anything in my name to Dish Network this is like stealing my Social Security Disability money.
Comments
What bank manages SS VISA debit cards?
Call them and find out how to dispute the charge.
You also need to block the card number and get a new one.
http://abcnews.go.com/Blotter/social-security ... ory?id=22565352
In this case, it looks like Comerica Bank is managing the Direct Express debit card accounts.
Also, you need to report unauthorized or fraudulent use of your card as quickly as possible, or you might get stuck. Debit cards are subject to the FRB Reg. E dispute rules. There may be additional fraud protections under VISA or MasterCard's fraud loss protections, and unlike the case above, in this case it IS possible for the bank to get the money back from the party that made the charge, Dish Network.