Deductions from Checking Account
Complaint
Sandra Y. Ross
Country: United States
I did not sign up for this service and have been trying to contact this
company for over a month. I sent an e-mail stating unauthorized monies coming out of my checking account each month in the amount of $19.95. On line I following there e-mail instructions, but never heard anything from them. I check my bank balance this morning 3/22/10 and found this scum of a company deducted the $19.95 again. How do I go about getting it back?
Thank you.
company for over a month. I sent an e-mail stating unauthorized monies coming out of my checking account each month in the amount of $19.95. On line I following there e-mail instructions, but never heard anything from them. I check my bank balance this morning 3/22/10 and found this scum of a company deducted the $19.95 again. How do I go about getting it back?
Thank you.
Comments
Go directly to your bank to dispute fraudulent charges under FRB Reg. E, and be sure to close your checking account due to fraud to prevent additional fraudulent charges. Contact your bank immediately, and follow up with a written dispute, sent certified to your bank's dispute address, to invoke your FRB Reg. E dispute rights, and establish that you have disputed within the 60 day dispute window based on the statement date of the statement showing the disputed charge.