Self And Wife's Cell Services Stopped

ComplaintsCellphone ProvidersAirtel

Complaint

0
AjayMehta
Country: India
We got a message from 51010 saying that our services voice MT,Voice MF, SMS MO,GPRS have been barred as our status has changed from active to disable. None of the serivces are working.

I have logged complaint on airtel help site , send emails to airtel's nodal and appellate authorities , no response yet .

Comments

  • 0
    AjayMehta
    We got a message from 51010 saying that our services voice MT,Voice MF, SMS MO,GPRS have been barred as our status has changed from active to disable. None of the serivces are working.

    I have logged complaint on airtel help site , send emails to airtel's nodal and appellate authorities , no response yet .

    Airtel Authorities may kindly look at our complaints on their site with reference no : PR120400007 and PR120400008 logged today and can connect at ajayconnect@rediffmail.com if required .
  • 0
    airtelpresence
    Namaste Mr. Mehta,

    This is with reference to your post dated 04 December 2013.

    We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

    Look forward to receiving the required details at airtel.presence@in.airtel.com

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    airtel.presence@in.airtel.com

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - www.twitter.com/airtel_presence 
    Facebook - www.facebook.com/bhartiairtelltd
    LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
  • 0
    airtelpresence
    Namaste Mr. Mehta,

    This is with reference to your post dated 04 December 2013. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved.
    If you require further information / assistance, please write to us at airtel.presence@in.airtel.com

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtel.presence@in.airtel.com  
    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - www.twitter.com/airtel_presence 
    Facebook - www.facebook.com/bhartiairtelltd 
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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