BEWARE OF PHONE SCAM - WC Budget Savers MN
Complaint
wra
Country: United States
I noticed a $24.95 charge, for WC Budget Savers MN, on our online bank statement today. I did an Internet search for the name listed (WC Budget Savers MN) and came up with this page. I called the number listed here, (800) 475-1942, (since there wasn't one included with the charge on the bank statement), to find out what this charge is for. I was told that someone (presumably my husband - who has no recollection of the call), approved this service over the phone from an incoming solicitor - they offered a $1.00 trial period (which was supposed to include a coupon for $40 in gas), then when not cancelled it jumped to $24.95 per month. This started in June for $1.00. Our bank account was then charged $24.95 for the months of July, Aug, Sept & Oct - before we caught up with it!!!
The person I spoke with was not able (or willing) to provide me with any account information. I was told that they send out only ONE welcome letter and that is it. Apparently, that letter includes website that you can go to for discounts of some sort. No other info is available. Not even an account number or a way to find out what you are supposed to be getting for your monthly $24.95 fee.
I told them I wanted the account closed immediately and the money refunded or I would report them. I was told that the ONLY that could be accomplished would be by completing and mailing back a form that they first have to mail to me - it will take 7-10 days for this to arrive and no telling how long to stop charges and get the refund after that. She could not tell me how long that process will take and insisted that there was NO OTHER WAY to stop future charges and/or recapture that which has already been bilked. What a scam!!!
The person I spoke with was not able (or willing) to provide me with any account information. I was told that they send out only ONE welcome letter and that is it. Apparently, that letter includes website that you can go to for discounts of some sort. No other info is available. Not even an account number or a way to find out what you are supposed to be getting for your monthly $24.95 fee.
I told them I wanted the account closed immediately and the money refunded or I would report them. I was told that the ONLY that could be accomplished would be by completing and mailing back a form that they first have to mail to me - it will take 7-10 days for this to arrive and no telling how long to stop charges and get the refund after that. She could not tell me how long that process will take and insisted that there was NO OTHER WAY to stop future charges and/or recapture that which has already been bilked. What a scam!!!
Comments
goodluck