unauthorized charges

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Complaint

0
Joe Robinson
Country: United States
The bank acct. from which this $24.95 bogus charge is under the name Donna M. Matthews.  This charge was not authorized by Ms. Matthews or myself.  We DEMAND the money be refunded or further action will ensue. I notice you already several complaints registered against your "business" and I would think it would behoove you to settle as many as possible as QUICKLY as possible. The acct. number to which the monies will be refunded is **** **** **** 4345.  I'm confident this matter will be resolved expeditiously.
Sincerely,
Joseph T. Robinson

Comments

  • 0
    tj
    Immediately contact your bank to dispute fraudulent charges, and close the account due to fraud to prevent additional fraudulent charges.  

    Do NOT trust any cancellation promises, as such scams will say anything to delay you past the 60 day FRB Reg. E or FCBA dispute periods during which your bank can just yank back their stolen money.  Dispute with your bank, and follow up with a written dispute or fraud affidavit sent to your bank's dispute address from your statement.
  • 0
    tj
    Are these charges connected to a telemarketing call, a "discount offer" on calling some order number, an online purchase, or don't know?

    What online merchants did you provide account information to before these charges showed up?  Do you believe they transferred your account information to this company without your authorization?

    Were you presented with some pop-up "discount offer"?

    Did charges occur despite rejecting (unchecking) some "discount offer"?

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