Just charged my CC after I cancelled by phone 2-3 months ago.

ComplaintsHealth & BeautySomnapure - Peak Life, LLC

Complaint

0
Lisa Inman
Country: United States
I ordered the product and then cancelled it. Called customer service, talked with an agent, cancelled and everything was fine. That was aprroximately 2 months ago. Today I find a charge from them for the product AGAIN.  They are playing some kind of scam game and I will not tolerate this. Of course it's Sunday and they are closed. I see other complaints regarding the same issue. This company needs to be investigated for fraud.  You can buy this product at the store, why woud I continue to order online? Especially when I cancelled it anyway. And the price they charged me this time is not even the same price as the first time.
I'm going to report them to the BBB as everyone else should.

Comments

  • 0
    Peak Life
    Hello Lisa,

    We are so sorry if there has been any confusion! For questions or concerns, please contact us at 1-855-280-9489 to speak with a supervisor or email us at Support@PeakLife.com and we will sort out any issues immediately.

    Thank You,
    Peak Life

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