Scam/Not Worth It/Completely Dissatisfied

ComplaintsTravelTravel Guard

Complaint

0
Plato
Country: United States
You don't need to buy this insurance. If you use a credit card to book your travel, most companies offer a travel benefit which covers the same, if not more of what Travelguard offers. Call your credit card company and ask what is and isn't covered. They make the travel interruption service seem so easy, but it's not! Let's say you have a medical emergency and need to cut your trip short. First, you need a medical report, Then, you'll have to pay for the ticket back, then they'll "review" documents to see if they will reimburse you. If you think you might have to interrupt your travel at some point, you are better off paying extra for an "open" ticket. If a family member back home falls ill while you are on vacation, you are not covered. If you leave a bag of luggage behind with medication in it, they are not as helpful as they outline on their website.

Comments

  • 0
    Anne
    I purchase Travel Guard insurance for my family every time we are planning a vacation. Bottom line is that travel insurance with a travel insurance company offers many things that a ‘plan’ through a credit card company doesn’t offer. It’s important to read the fine print on a credit card travel insurance policy… most offer only minimal coverage and in some cases may totally exclude what a normal plan through a travel insurance company offers.
    Depending upon the card, you may get medical assistance but not actual (or minimal) medical coverage. A travel insurance plan with a travel insurance company would cover large amounts of medical coverage and medical evacuation costs (which can be up to $500,000)! Credit cards won't always reimburse you for costs related to cancelling and interrupting your trip, such as hotel bill or re-issuing of a new travel ticket – a travel insurance company can. A lot of actual travel insurance companies also include 24/7 emergency assistance services too.
    The list could go on. Do your due diligence and check out what you your card covers versus a travel insurance plan through a travel insurance company covers!
  • 0
    joe
    i purchased travel insurance thru Itravel and best price cruises. it was a total rip-off. i had to cancel for medical reasons, and they would not even talk to me about a refund. they were very rude and not understanding for my health. i cancelled over 5 months ahead and they still kept all the money. i would not recommend doing any business with BEST PRICE CRUISES or Itravel Ins.  all they care about is the money.......
  • 0
    steve
    i also had a bad experience with BEST PRICE CRUISES. they are dishonest and they do not tell you everything. they never give any kind of a refund. very friendly for the sale and then no customer service after you give them money. be forewarned, don't use BEST PRICE CRUISES. they aren't even the lowest price!
  • 0
    mike
    also had a bad time with BEST PRICE CRUISES. they try and push the travel insurance on you and force you to make up your mind with a time deadline. i did not think they were being honest and they certainly were not looking out for their clients. and they are not the most inexpensive for cruises. stay away from BEST PRICE CRUISES.....

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