Recurring Charges
Complaint
M. Hunter
Country: United States
I'm fond of using those social networking sites like facebook, twitter, friendster etc. and then meeting, hooking up with those people I met online. Way back several months ago I decided to try and have two accounts from adult friend finder then just decided to cancel it due to it's fees. Apparently Adult Friend Finder is still charging my credit card long after I'd cancelled my account with them?? I filed fraud charges with my credit card company. For several months they continued to charge my account, and each month I filed to get credit back it keeps on going on, now I have to cancel my card and be issued a new one as advised my bank or AFF will keep charging me whether I cancel with them or not. Now, I don't know who to trust. I've found out that a good indicator that you're dealing with a ripoff is when you complete the transaction but no receipt of the charges is sent to your email.
Comments
We are the Consumer Advocacy Foundation. A new non profit organization that helps consumers fight for their right against fraudulent merchants. We provide the authorities with reports of potentially fraudulent merchants and help build class action suits and other type of cases against them. If you have had problems with defective product, bait & switch, unauthorized charges or non-issuance of refunds then you should contact us. We may be able to help. We are looking forward to hearing from you soon.
Please visit our website at http://www.consumeradvocacyfoundation.org.
David Johnson
theres too much [***] on the internet.
PLEASE CAN ANY ONE HELP ME
MY NAME IS: SAM
MY EMAIL IS: 3110.au@gmail.com
They are the most manipulative and cheaters on the net.
AdultFriendFinder is still charging my credit card for several months after I'd cancelled my account with them?? Just before my three months membership ends on 1/3/2015, i closed my account and went to the place where you can stop the automatic renewal, and turn the auto-renew status to OFF. After that date till now i didn't login or used AdultFriendFinder website once, because i went overseas for work.
For several months they continued to charge my credit card, total of $384.89 Australian dollar, its around $300 USD as showing below:
Order History
10/4/2014 1:04 am VISA ending in 7860 Billed as ADULTFRIENDF $95.65 AUD
3 Months Gold Membership
3 Months Standard Contacts
Order Type: New Purchase (Approved)
1/3/2015 6:52 pm VISA ending in 7860 Billed as FFNHELP.COM0014087021033, $60.15 AUD
3 Months Gold Membership
Order Type: Auto Renewal (Approved)
1/3/2015 6:52 pm VISA ending in 7860 Billed as FFNHELP.COM0014087021033, $36.06 AUD
3 Months Standard Contacts
Order Type: Auto Renewal (Approved)
4/3/2015 6:44 pm VISA ending in 7860 Billed as FFNHELP.COM0014087021033, $60.17 AUD
3 Months Gold Membership
Order Type: Auto Renewal (Approved)
4/3/2015 6:44 pm VISA ending in 7860 Billed as FFNHELP.COM0014087021033, $36.06 AUD
3 Months Standard Contacts
Order Type: Auto Renewal (Approved)
7/3/2015 6:45 pm VISA ending in 7860 Billed as FFNHELP.COM0014087021033, $60.52 AUD
3 Months Gold Membership
Order Type: Auto Renewal (Approved)
7/3/2015 6:45 pm VISA ending in 7860 Billed as FFNHELP.COM0014087021033, $36.28 AUD
3 Months Standard Contacts
Order Type: Auto Renewal (Approved).
I sent them too many emails to refund my money back, at the end they agree to give back only $73.500 USD.
And they send me this email:
Dear Member,
Thank you for contacting us.
Unauthorized renewal can only be refunded within 170 days from the date the order was approved. Unfortunately, we are unable to process a refund for the order you are requesting. We apologize for any misunderstanding.
If you have any other questions, please feel free to contact us again.
Thank you,
Jenny D.
Customer_Service Support