Sim Card Recyled

Complaint

0
Sriram Krishnan
Country: India
Hi,

My Number 9970924792 has been recycled. I was traveling abroad and the number wasn't in use for about a month or so.

My prepaid validity was till 2013.

The customer care tells me that it has been deactivated because it wasn't in use for a month. I have had this number for the last 5 years

My alternate contact number is 9769124792. Please look into this and resolve as i don't want to lose my Airtel number

Comments

  • 0
    airtel
    Namaste Mr.Krishnan,

    This is to inform you that your concern listed on 07 July 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence
            
    Regards
    Deepak Mohod
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence 
    Facebook - www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
  • 0
    Airtel
    Namaste Mr.Krishnan,

    We would like to inform you that your concern listed 07 July 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

    Regards
    Rakesh Ranga        
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence 
    Facebook - www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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