Unethical Sales practices

ComplaintsScamsHighland Homes

Complaint

0
DK Washington
Country: United States
I would like to file a complaint against:
Highland Homes
3020 S. Florida Ave Suite 101
Lakeland, Fl 33803
863.619.7103
863.619.7995 Fax

I believe their sales practices, and agent Carolyn Harmon 941-725-0318, are ruthless, greedy and unethical. The house I'm buying appraised for less than the selling price. In lieu of providing comps to the VA to support the selling price Highland Homes canceled the contract.

On the letter I received they inform that I have the option to pay the difference. So I requested to do so. Their response: sure but we'll have to write a up a new contract with a $10K+ higher selling price and you may pay the difference on that.

I believe Carolyn and Highland Homes is behaving unethically. I should be allowed to pay the difference on the original contract.

Comments

  • 0
    Kareyann Ellison
    | 1 reply
    The above is not accurate as to the events regarding Mr. Washingtons Home Purchase.
    Mr. Washington signed a contract on December 6, 2014, we were informed of appraisal shortage and immediately Asked for a new appraisal to be order and were denied request. Buyer switched lenders and again could not order a new appraisal, Submitted comps to appraiser who rejected the submission as comps provided were not listed in MLS. Offered HUDS or Tax Records to prove values and were denied again. Offered Mr. Washington the option of paying the shortage or cancelling with full refund. These options were offered a few different times and each time Mr. Washington said he would pay the difference and then proceeded to  try to assist with the appraisal shortage being addressed but by means that we are not able to adhere to such as having no one on staff who was legally a member of MLS with the knowledge to submit information only entries as the appraiser was requiring before considering an adjustment to value. Almost 4 months after contract and many attempts to resolve the issue the decision was made to act on contractual rights to cancel the contract and refund Mr. Washingtons deposit. After the cancellation was processed Mr. Washingtons Realtor contacted us to see if he could write a new contract at the new pricing in which we responded directly to her, Mr. Washington has had  no contact with us personally on his own behalf other than to send emails and post such as the above. At this time the original contract has been cancelled, a refund has been submitted and there are no contractual outstanding items to be addressed. P.S.  A new contract would require a new Appraisal therefore the statement is completely inaccurate regarding paying the difference of original appraisal on a higher purchase price.
    • 0
      Edwin Sierra replies to Kareyann Ellison
      I close on my home on January 2016.  I having A lot problem with it.   Uneven floor. Cracks every coner in walls.  Grout crack in shower.  Windows trims.  Sliding doors locks. [***] rock screw heads shows.  Big crack in garage and drive way & sidewalk. Toilet rocks.  Cabinet problems. A/c unit.  Lights flicking.  Paint sucks.  Stockol cracks.  Outside lights hardware not even. Main water pipe to house.  Door knobs.   Missing hardware in doors.  And my roof flying away little by little.   Is not even a year old.    I can go more on the list.

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