Didn't receive order and they are not responding to emails

I ordered "Duck Tales" from raredvds.tv (EmpiricalFilm.tv). Before the items were shipped to me I checked my card and saw that they charged me twice for the same item. I wrote to the company several times about this, but received no response. I then wrote them requesting a cancellation of my entire order due to their ignorance of my previous inquiries. No response again.

I contacted their payment processing company, but again did not receive anything.

I still received  neither my money back no DVDs. Stay away from this company. I am now trying to get my money back through my credit card company.