RATES
Complaint
JAMES ROSS
Country: United States
We recently traveled to Florida and stayed at a Holiday Inn in Alabama. We stopped at the Alabama welcome center . They had discounts brochures for different hotels and motels. We had been staying at Holiday Inns for many years so we chose them. When we arrived at the Holiday Inn they told us the rate. We showed them the discount and were told they were not accepting them that night. The desk clerk said he agreed it was wrong but his manager said no discounts for that night. The discount price was $69.95 and our price was $99.95. Why have discount coupons if the places won't honor them. We will bypass Holiday Inns from now on.
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