Complaint

0
Nicole Mainville
Country: United States
Bought a new refrigerator 6 weeks ago and it is not cooling or freezing anymore. I lost all my food. I spent 50 minutes on the phone to be told that the earliest they can fix it is in three days! Can you believe that? I will never buy a product from Maytag or Whirlpool again and everybody should be aware of the awful quality of their customer service!

Comments

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    Melanie
    Hello Ms. Mainville.  My name is Melanie and I am a representative with Maytag. We apologize about the frustration you have experienced with your refrigerator.  If you would like us to look into this further, the name of the site you were contacted on (ComplaintWire), your phone number, your address, the full model and serial number, and email the requested information to Maytag.Digital@maytag.com.  We would be happy to review your concerns further. Sincerely, Melanie.

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