Holding me to a 60 month contract without canceling

ComplaintsInternet ScamsCapital Magazine Service

Complaint

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Mrs. B.  Finken
Country: United States
Contacted Capital Magazine Service today in response to unsatisfactory service.  I had called earlier to complain about the offensive "bonus magazines" I was receiving.  They agreed to cancel this feature.   Have only received two magazines that I requested and they are charging my bank card.  I called today to cancel and was told I had made a commitment to the publishers for 60 months.  They told me they would play the recording of my agreement.  My response was I did not understand the terms that I had to pay, rather I was guarented a 60 month rate.   There appears to be no cancellation clause.  I was told I can cancel ant time but I would be billed for the full term of 60 months.  Several years ago they contacted me and I was able to cancel then without the threat of continued billing.  I don't think their business practice would hold up in court.  

Comments

  • 0
    Lily
    I am receiving unwanted magazines. In tracking them to their respective business offices, I am told Capital Magazine Services provided my name/address to them. Calling the Capital numbers (888-882-5082 or 800-660-0193) is to no avail. I get a recorded message and no call back. Dishonest practices and scam!

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