SCAM FRAUD TRS Recovery Services, Inc,.
Complaint
peggy
Country: United States
I never wrote a bad check for 10. to K-Mart. K-Mart bookkeeping tells me my check went through just fine. My bank shows the check went through just fine and was paid to K-Mart. TRS Recovery services, Inc. 5251 Westheimer Houston TX 77056, wants me to send them $40. to TRS Recovery Services, Inc. P O Box 60022 City Of Industry, CA 91716-0022
TRS Recovery Services, Inc. sent a threat letter that they (Telecheck) have entered my name in its NATIONAL COMPUTER FILES. untill this is resolved ( I think meaning untill i send them $40. ) I will not be able to get my checks approved or open any bank accounts.
When i call the numbers, several for TRS Recovery Services I can not get a real person on the line, only options asking for my drivers license and social security number. I did get one real person one time out of 12 calls, when i went through a different number found on the website. It had much background noise, like lots of people in a small area possibly all talking at once. much hard to understand accent and only asking for more and more information before he could help me. I am thinking SCAM FRAUD. My banker says call back K-mart again and again tand tell them they have to FIX THIS PROBLEM because they have leaked my personal information to these people at TRS recovery. I can not get help, only the run around. Very frustrated.
TRS Recovery Services, Inc. sent a threat letter that they (Telecheck) have entered my name in its NATIONAL COMPUTER FILES. untill this is resolved ( I think meaning untill i send them $40. ) I will not be able to get my checks approved or open any bank accounts.
When i call the numbers, several for TRS Recovery Services I can not get a real person on the line, only options asking for my drivers license and social security number. I did get one real person one time out of 12 calls, when i went through a different number found on the website. It had much background noise, like lots of people in a small area possibly all talking at once. much hard to understand accent and only asking for more and more information before he could help me. I am thinking SCAM FRAUD. My banker says call back K-mart again and again tand tell them they have to FIX THIS PROBLEM because they have leaked my personal information to these people at TRS recovery. I can not get help, only the run around. Very frustrated.
Comments
In many cases they ignore consumer disputes, effectively evading them through bogus resonses or apparent confusion. Apparently they think their combination of Telecheck (by definition a CRA), and TRS Recovery (by definition a debt collector) is above the law.
Since they often fail to respond adequately short of contact by an attorney, a state AG, or a consumer reporter, contact an attorney to discuss your legal options. You can find a consumer attorney in your state through www.naca.net
While you are at it, file a dispute through Telecheck, then attempt to open an account with your bank, to document damages.
1302 Limestone Trace
Louisville, KY 40223-3748
Reference Number: 15594740
To: TRS Recovery Services, Inc.
P.O. Box 60022
City of Industry, CA 91716-0022
To Whom It May Concern:
I just received a notice about a debt that Western Union says I owe. That is an incorrect statement.
One year ago, in January Western Union took money from one of my bank accounts at Chase Bank without my permission. I witnessed the withdrawal taking place since I was updating that account at the time. I looked to see what the withdrawal was and did not recognize anything about it. I called the branch manager at my bank and reported the fraudulent transaction. The froze the account and the manager called back later that day and reported that the transaction was sent by Western Union to Mumbai, India to a known scamming site. They refunded my money and did not pay Western Union for the amount withdrawn. I was advised to close the account and transfer the money to a new account, which I did.
This all started based on a phone called purported to be from Microsoft saying there was problem with my computer. They said I would have to call an 800 number and not shut off the computer or would lose much of my data. I called the number and talked to a man with an Indian accent. ( I use to have about 30 Indian programmers working for me. I knew enough to know Microsoft would never make such an unsolicited call.) I hung up on the call, but they continued to call back. I reset my IP address, and ran virus and malware software on my computer. I did find malware and deleted it.
Western Union contacted me and demanded payment. I refused. They ask if I had reported it to police, and I said no. They told me if I did not want to pay, that I would have to report the scam and send them a copy of the police report. I went to the nearest Sheriff station in Jeffersontown, KY filed a report with a deputy. He told me this was a common scam in this area of Kentucky. I called Western Union to report that I had indeed filed a police report. I also faxed a copy of the police report card to Western Union.
Western Union continued to call for months, saying they had not heard from them. I resubmitted the report, and finally I did not hear from them again. I assumed that they were finally keeping their promise to not pursue the matter. I had not heard from them for over six months when I received your letter.
Western Union has acted for scammers as a facilitator in their frauds. I also reported to the Better Business Bureau.
The last time I monitored one of my credit scores it was a little over 800. I do not fail to pay my bills, but I don’t have any intention of paying a bill I don’t owe.
I will monitor my scores for the foreseeable future, and if I see anything negatively reported about this transaction I will turn the case over to my attorney for both Western Union and TRS.