Charges for service not requested..

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Complaint

0
Sailesh Kumar
Country: India
I got this message from airtel today (AD-54321)

"Thanks for using Pack Purchase subscription service from Airtel.You have been charged Rs 99."

I have not used this service nor have requested for its activation. Please deactivate it and refund my money.

My number : 9849501608

Thanks,
Sailesh.

Comments

  • 0
    AIRTEL
    Dear Sailesh Kumar,

    This is to inform you that your concern listed on 09 Nov. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


    Regards
    Deepak Mohod
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - http://bit.ly/fKcSxc
    Facebook - http://on.fb.me/cECyvS
  • 0
    AIRTEL
    Dear Sailesh Kumar,

    This is to inform you that your concern listed on 09 Nov. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


    Regards
    Deepak Mohod
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - http://bit.ly/fKcSxc
    Facebook - http://on.fb.me/cECyvS
  • 0
    airtel
    Dear Sailesh Kumar,

    We would like to inform you that your concern listed 09 Nov. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com

    Regards
    Rakesh Ranga        
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - http://bit.ly/fKcSxc
    Facebook - http://on.fb.me/cECyvS
  • 0
    Manisha
    I got this message from airtel today (AD-54321)

    "Thanks for using Pack Purchase subscription service from Airtel.You have been charged Rs 99."

    I have not used this service nor have requested for its activation. Please deactivate it and refund my money.

    My number : 9898847379

    Thanks,

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