Outrageous fee
Complaint
Kathy Kapalin
Country: United States
Europcar charged us $59 U.S. dollars to simply give our name to the Italian transit authority. We owed less than one dollar for a tollbooth that the authorities told us to go through because we had no Italian coins. We had just arrived at the airport. We felt it was a wonderful gesture of goodwill. However, the authorities do want us to pay the dollar owed, but Europcar charged us - on our credit card two months after our trip - $59 for simply giving them our name.
What an unbelievable charge. AVOID EUROPCAR AT ALL COSTS.
What an unbelievable charge. AVOID EUROPCAR AT ALL COSTS.
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