my money i lost
Complaint
vinay venkatesh
Country: India
hi this is vinay
I was seeing some websites in my phone and I eventally press some thing in airtel website and got a message that I activated some mobile tv serives and lost 60rs "Thanks for choosing MYPLEX MOBILE TV on your airtel mobile. You have been charged Rs60.0 for 15days.A/c balance: Rs0.16 at 19:20" that was the msg I got and another msg that you can STOP it by sending stop to some number I send stop the servies is stopped by my money is not refunded if u can solve I can give u my number thank you
I was seeing some websites in my phone and I eventally press some thing in airtel website and got a message that I activated some mobile tv serives and lost 60rs "Thanks for choosing MYPLEX MOBILE TV on your airtel mobile. You have been charged Rs60.0 for 15days.A/c balance: Rs0.16 at 19:20" that was the msg I got and another msg that you can STOP it by sending stop to some number I send stop the servies is stopped by my money is not refunded if u can solve I can give u my number thank you
Comments
This is with reference to your post dated 27 May 2015.
We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.presence@in.airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.presence@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
This is with reference to your post dated 27 May 2015.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.presence@in.airtel.com
Regards
Rakesh Kumar
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.presence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd