harged for month without consent

ComplaintsInternet Scamshttp://grantapp.net

Complaint

0
derek
Country: Canada
signed up to look at a list of geants that are also available on our gov'ts complicated site, thought this might be worth the 2.97, then was charged 57.00 for the first "recurring " payment.
Their reply was...
Instead of a refund, we are offering you 2 months FREE access on the site. Should you wish to avail of this offer, feel free to email us back so we can set up the access for you.

For further concerns, feel free to email us back or contact us via 247 Live Chat at the link below:
http://proactivesupportgroup.helpserve.com

My reply was...
No thanks, I'd rather have a refund. I'd like this resolved.

Comments

  • 0
    JM
    I fell for the same trick!  I paid the $3.00 to have a "30-day trial" and found that my card was charged $60.82 a couple days later.  I called them and got someone who simply said that I signed up for the service and wouldn't be refunded.  I've since disputed it with Mastercard.
  • 0
    LM
    I phoned my credit card to see what i was charged for and found out these are scam artists. They claim
    that the 2nd charge on my card was $60.37Can funds] I was told to keep record of time date etc when I contacted this company which I did to request a refund[don't know if I;ll see it] but it wasn't a person response but automatic one putting refund on low priority. How can they make it look like it;s a Canadian government grant do they know what this company is doing?. How or who can we contact to let the government know of this. These scammers must be stoppped!!!!!!!!!!!!!!!

    When they wrote me a letter confirming that only $2.97 will be on my card how can we be charged extra without notifying us.

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