Desktop/Monitor bundle rebate problem

ComplaintsConsumer ElectronicsHP

Complaint

0
Arkie
Country: United States
I've sent the same information to HP twice for a purchase made in August 2007 yet their website says that the rebate can't be processed. After considerable time, I finally located a phone number of the rebate center only to get a message that I must call back later. The computer/monitor bundle had two rebates. The one from Office Depot came with no problems but HP simply wants to wear the customer down by asking for info already sent.

I'm not stupid, I sent exactly what they asked for. What a scam. I use to think a lot of HP not now.

Comments

  • 0
    tj
    If the seller advertised the rebate, then notify the seller that you are having problems getting HP to fulfill it as advertised.  If they refuse to get you the rebate, or pay it themselves, file a complaint with FTC against both of them, and contact your local DA's consumer fraud unit.
  • 0
    j .zak
    i am having the same problem with no luck.it is a scam by hp to fulfill its oblegation.i have been on the phone seems like for ever with no one to talk too.it is a shame and no more hp for me or my friends.

Post a new comment