billed for services not wanted

ComplaintsSatellite and Cable TV ProvidersDirect TV

Complaint

0
Joseph Tucker
Country: United States
last year i called to order the NBA ticket, so i ordered it, but they then sold me on the ESPN subscription, so, same phone call, cancelled the nba ticket and subscribed to ESPN.  a month later my bill had NBA ticket on it.  long story short, they wouldnt take the charges off because the second it was turn on, it was non-refundable, but they never told me that.  Needless to say i was pissed off.
This year.  I got billed for this seasons NBA ticket, of course I never ever ordered it again.  they said it was automatically renewed. they never told me in the first place it would auto renew.  again, once it was billed it couldnt be returned.  so i am out over $300 for a subscription i didnt want, never used, and did not renew.
DirectTV, Liberty Media, QVC channel (all the same company) have all lost my business for good.

how outrageous?!?!?

Comments

  • 0
    tj
    The most effective route for dealing with DirectTV is to file fraud complaints with your state Attorney General.
  • 0
    Joseph Tucker
    thanks. I am planning to do that, and i will talk to my local DA - hes a friend and maybe can help.
  • 0
    joseph tucker
    even though they "say" they have disabled the auto renew for next year, what gaurantees or even hope do i have that they will not renew it next year , and once its on they refuse to not charge.  they suck

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