Fraudulent disbursement of monthly fees from my account.
Complaint
Edith Brown
Country: United States
This company has been taking money on a monthly basis from my checking account and I did not subscribe to the company for any service they may be offering. I don't know how they got my banking information in order to debit my account but I need to have my funds refunded to my account or to me. I bank on-line so the $29.95 disbursed from my account for more than several months was not noticeable until July 2011 and now they have collected another $29.95 for the month of August for services I haven't a clue of the service being received from them to me and fraudulently debiting my account. Please get back to me with a prompt response.
Comments
Dispute fraudulent charges immediately through your bank, under FRB Reg. E for disputing checking account charges via EFT, ACH, or debit card, or under FCBA for credit card disputes, and close your account due to fraud to prevent additional fraudulent charges. Your bank can reverse fraudulent charges showing on statements dated up to 60 days earlier than your original date of dispute.
Follow up to your bank dispute with a written dispute or fraud affidavit sent to your bank's dispute address, and file a fraud and theft complaint with your local police, FTC, your state Attorney General, and at www.ic3.gov.
Shady companies will generally try to delay you with promises to "investigate", lies about how "you agreed", promises to send a "refund form", and other tactics designed to delay you past the 60 day dispute period where your bank can recover your money. That is why you MUST dispute unauthorized charges immediately through your bank.