Fraudulent withdrawal twice from federal account/FTC
Complaint
Cathy DeMell
Country: United States
Charged twice for product advertised as "free" with a $5.99 shipping charge sent in two envelopes. No visible mention on website to return unused portion before the end of the trial period. I never even received the first shipment and rather than cancelling my order as requested per my call on November 3 he sent a new order! So my account has been charged on 10/3 the day of my first call and 11/1...2 days before it was supposed to be shipped! Illegal...yes. Better Business Bureau, FTC FOR WITHDRAWING MONEY FROM MY FINANCES and to the bank to contest payments. Luckily I have a nephew that works at the state department!
Comments
Dispute the charge through your bank as fraudulent, and have them block your card number or shut down your account to prevent further fraud. Your bank can reverse charges back 2 to 3 months if you dispute promptly, under FRB Reg. E or FCBA.