Defective Top

ComplaintsAppliancesWhirlpool 580 Cabrio Washing Machine

Complaint

0
Kristin Ollis
Country: United States
Hello,
I have had my Whirlpool Washing Machine for a year and 5 months.  The other day the top of the lid cracked. and now the lid has broken off.  /Users/kristinollis/Desktop/Photo1-2.jpg  I called Whirlpool and they said they would not fix it. I think this is morally wrong.  A $899 washing machine should last longer than 1 year and 5 months!  The piece alone cost $268.75.  This is outrageous!  So much for their motto:

OUR MISSION

Everyone, Passionately Creating Loyal Customers for Life

Our mission defines our focus and what we do differently to create value. We are a company of people captivated with creating loyal customers. From every job, across every contact, we will build unmatched customer loyalty…one customer at a time.
YOU JUST LOST ME FOR A LIFETIME!

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