Complaint

0
Courtney H
Country: United States
I am currently a member of LA fitness in North
Brunswick, NJ. I have attempted to cancel my membership AND personal
training for at least two months now, and I keep getting the round about.
No one answers the phone, and when they do, the personal training manager
is conveniently with another guest and can not speak to me. I even went to
my bank and put a stop payment from LA fitness because in less than one
month, my account was charged over $600. I did that, and today I checked my
account, and LA fitness had charged me ANOTHER $120! The gym is
disgraceful. It is always extremely dirty, and the two personal training
sessions I actually went to were messed up due to the trainer being 45+
minutes late BOTH TIMES. That is extremely unprofessional, and gives the
gym a bad reputation. I don't want to hear "we can't do anything". I have
heard that enough from the individual club. I am an EMT in New Jersey. I
have the contract, and nowhere does it say they would be taking out as much
money as they did.

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