Unauthorized deduction

Complaint

0
Ravi Shekhar
Country: India
Unauthorized deduction from Airtel


This is Ravi Shekhar. my  number is 9650479580. Dear Sir/Mam I have complaint many time to Airtel costumer care about Unauthorized deduction from my number due to hungama clud  please deactivate it from my number.
I have received last massage was:
Thanks for downloading Hungamacontent Game from Airtel. You have been charged Rs.55

27 Nov. 2011 08:35PM
From AD-54321

Before this to 22 nov. airtel refund my 18 rupees and costumer care told me
nothing will be deduction in my no. To check i open spicy fm site , but before this open , i got the mgs. mention above.


Dear Sir/Mam

I m old costumer of Airtel its best service then other , i got felt sad when this kind things happened.

Please help me into this matter
I sure u i will never use internet of airtel in future



Complainer
Ravi Shekhar
9650479580

Comments

  • 0
    airtel
    Dear Ravi Shekhar,

    This is to inform you that your concern listed on 27 Nov. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
            

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  • 0
    Somnath Sutar
    deduct my balance from prepaid account without any service activate why ?
  • 0
    airtel
    Dear Ravi Shekhar,

    We would like to inform you that your concern listed 27 Nov. 2011, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

    Regards
    Rakesh Ranga        
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - http://bit.ly/fKcSxc
    Facebook - http://on.fb.me/cECyvS
  • 0
    baba
    Why do you deduct my money in my airtel account

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