Damage fees FRAUD
Complaint
Jordi Casafont
Country: United States
On 2 April I rented a car in Locauto Venice airport at 15h, and just for one day.
I deposited the car keys in the box on Sunday 3 April 2015 at 8:50 (there was no one in the Parking's office yet)
The car was brand new, so pretty easy to see any damages, which I didn't cause as used it for less than 24 hours.
A week after, I got an alert from my bank that the amount of 401,56 Eur has been credited from my bank account.
They are yet to send me any proof of the damage, beyond their paper with a cross in the rear door..
I have informed my bank and will definitely fight back.
I deposited the car keys in the box on Sunday 3 April 2015 at 8:50 (there was no one in the Parking's office yet)
The car was brand new, so pretty easy to see any damages, which I didn't cause as used it for less than 24 hours.
A week after, I got an alert from my bank that the amount of 401,56 Eur has been credited from my bank account.
They are yet to send me any proof of the damage, beyond their paper with a cross in the rear door..
I have informed my bank and will definitely fight back.
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