free offer
Complaint
venugopal
Country: India
Dear Sir,
This e-mail is to bringcertain things in your knowledge and to clarify some of my doubts.
On 18th oct. I went to a Samsung showroom in Bangalore to purchase a microwave oven. Representative of the showroom told me that there is an offer of electric hand blender worth Rs 1700 free from Samsung company with microwave oven. I had purchased the microwave oven (model C1031LFB)
When they delivered the product at my home on 19th oct, the said free gift was not there with the product. On susequent enquiry they revealed that the free gift will be given to showroom from Samsung company only after producing the bill to company as a proof that hey sold the product. They kept on delaying me by saying tomorrow. At the end they told that they dont have provision to deliver free gift at home and asked me to collect it from the showroom. When I went there to collect, I got an electric hand blender which is not manufactured by Samsung and only rs Rs 750/-.
In view of the above, I would like to know about the above said offer by samsung and the procedure what they said to get the free gift is true or not. And also to know whether am gifted with the correct free gift or not. On discussion with a friend I also came to know that this is not the first incident with the same showroom.
If company needs Ican e mail the name of showroom, bill no. serial no. of your product and also the make and serial no. of electric hand blender supplied to me.
I had lodged a complaint in samsung site in oct 08. but so far no reply has been received from the company.
B Venugopal
Apron Controller
Bangalore International Airport Ltd.
Bengaluru International Airport,
Devanahalli, Bangalore- 560300
Mobile: +91 9731303309
E-Mail: venugopal@bialairport.com
Web: www.bialairport.com
This e-mail is to bringcertain things in your knowledge and to clarify some of my doubts.
On 18th oct. I went to a Samsung showroom in Bangalore to purchase a microwave oven. Representative of the showroom told me that there is an offer of electric hand blender worth Rs 1700 free from Samsung company with microwave oven. I had purchased the microwave oven (model C1031LFB)
When they delivered the product at my home on 19th oct, the said free gift was not there with the product. On susequent enquiry they revealed that the free gift will be given to showroom from Samsung company only after producing the bill to company as a proof that hey sold the product. They kept on delaying me by saying tomorrow. At the end they told that they dont have provision to deliver free gift at home and asked me to collect it from the showroom. When I went there to collect, I got an electric hand blender which is not manufactured by Samsung and only rs Rs 750/-.
In view of the above, I would like to know about the above said offer by samsung and the procedure what they said to get the free gift is true or not. And also to know whether am gifted with the correct free gift or not. On discussion with a friend I also came to know that this is not the first incident with the same showroom.
If company needs Ican e mail the name of showroom, bill no. serial no. of your product and also the make and serial no. of electric hand blender supplied to me.
I had lodged a complaint in samsung site in oct 08. but so far no reply has been received from the company.
B Venugopal
Apron Controller
Bangalore International Airport Ltd.
Bengaluru International Airport,
Devanahalli, Bangalore- 560300
Mobile: +91 9731303309
E-Mail: venugopal@bialairport.com
Web: www.bialairport.com
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