GClub Fradulent Charges - Serious!

ComplaintsCellphone ProvidersAirTel

Complaint

0
Gordon
Country: India
Tricking users into a Rs.100 deduction as soon as they click on ads

This is to notify that airtel(by way of GClub.in) has been tricking users to click on an ad which deducts money from their balance directly without the user even wanting to click that ad or download any game

I have been charged Rs.200 twice for no fault of mine.

If airtel is reading this just to let u know that you had promised that you wud fix this issue and get back to me but you never did.

9967370036

Please get back to me and fix this issue. I have screenshots avaible for proof

Comments

  • 0
    monika rani
    i  want check my calls detail for  last three months. one important number is their which i got a call from that number so please get me my call detail  my no is 9878882922
  • 0
    Airtel
    Dear Customer,

    This is to inform you that your concern listed on 09 July 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
        

    Regards
    Deepak Mohod
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - http://bit.ly/fKcSxc
    Facebook - http://on.fb.me/cECyvS
  • 0
    Airtel
    Dear Monika,

    We would like to inform you that your concern listed 09 July 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com

    Regards
    Rakesh Ranga    
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd    
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - http://bit.ly/fKcSxc
    Facebook - http://on.fb.me/cECyvS
  • 0
    Saranya
    sir iam an airtel customer. iam getting so many wrong calls and wrong messages from this number 9651853059....... sir please make me free from this number. that fellow is using worst language. i cant bear those all.... please help me soon....
  • 0
    Prakash chandra Mishra
    In spite of so many request to customer care executive in respect of deduction till date no action has been taken. Now i am going to take other operator like Vodafone.

    My Mob. No. 9974771008
  • 0
    Airtel
    Dear Saranya,

    This is to inform you that your concern listed on 13 July 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Deepak Mohod
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - http://bit.ly/fKcSxc
    Facebook - http://on.fb.me/cECyvS
  • 0
    Airtel
    Dear Prakash,

    This is to inform you that your concern listed on 13 July 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
        

    Regards
    Deepak Mohod
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - http://bit.ly/fKcSxc
    Facebook - http://on.fb.me/cECyvS
  • 0
    Airtel
    Dear Prakash chandra Mishra,

    We would like to inform you that your concern listed 13 July 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com

    Regards
    Rakesh Ranga    
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd    
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - http://bit.ly/fKcSxc
    Facebook - http://on.fb.me/cECyvS
  • 0
    Airtel
    Dear Saranya,

    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@in.airtel.com and we will be happy to be of assistance.
        
    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - http://bit.ly/fKcSxc
    Facebook - http://on.fb.me/cECyvS
  • 0
    Manu
    Dear sir everyday i lost 2 rupees what is the problem i contact to customer care they don't attend my call please solve the problem

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