they chared my account $78.00

ComplaintsScamsINSTAFLEX free trial

Complaint

0
laura trentman
Country: United States
i never asked for anything but trial and you charged me $78.. i would of never even done if i had know you charge me full price insted of shipping fee I want my account credited . I am disabled and can not afford my medicine .  I will get ahold better bussines breau and fda and anyone else till iget my mone returned i expect to hear from you tommorow


Laura trentman
419-692-2637

I exopect a call tommorow  nov,28,2011

i have read on internet you have done this to many other people and i will ford these to whoever i can till getmy problem reserved

Comments

  • 0
    tj
    You are dealing with a "health product" cramming scam.

    Dispute unauthorized charges through your bank, and block the card number or close the account due to fraud to prevent additional fraudulent charges.  Follow up with a written dispute or fraud affidavit sent to your bank's dispute address.

    Do NOT waste your time trying to get your money back from any scam through the scammer.  Always immediately file a bank dispute, as that is usually the only way you will ever get your money back.  If you leave your account or card number active, you can expect additional monthly charges, probably around $58 to $150, until you get wise and shut it down.  The couple buck charge was just a teaser to get your account number, and a test that it was valid.

    The game they will play is to try to delay your bank dispute past the 60 day FRB Reg. E or FCBA dispute period, after which your bank will be unlikely to be able to get your money back.  To do this they will use various excuses, like "mailing an information packet" that never comes, "cancelling your membership" but they lose the "cancellation" so monthly charges continue, requiring you to get, and send in, a "refund request" that never has any effect, having to call a "refund number" that is ignored, or the cancellation "lost", etc...

    File fraud complaints with FTC, your state AG, and at www.ic3.gov

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