Complaint

0
teresa mariner
Country: United States
Mrs Associates keeps calling my house from a Georgetown number 302 339 8667 for a Matthew Hoster. I told them that he does not live here and to stop calling. They repeatedly do so. The company is
MRS Associates Inc.
1930 Olney Ave.
Cherry Hill NJ 08003
888-334-5677

Comments

  • 0
    tj
    They have many similar complaints of harassing the wrong people.
    They seem to think it is the world's job to correct their erroneous records, yet other consumers also report that they ignore corrections.

    Send them a letter, mailed certified, notifying them that they are calling your number (nnn-nnn-nnnn) for a person who you do not know and who cannot be reached at your number.  Demand that they cease their harassing calls.

    If you have further problems, file complaints for FDCPA violations with FTC, your state Attorney General, and the New Jersey Attorney General.  Include a copy of your cease communications letter that you sent.

    Then find a consumer attorney and discuss suing for violations of FDCPA and TCPA.  FDCPA allows courts to award damages, plus statutory damages up to $1000, and your attorney fees if you win.  TCPA allows penalties of $500 per call, or $1500 per call if "willful".

    You might try www.naca.net to find an attorney in your state.
  • 0
    Chuck
    I called the phone company and told them if they did not to figure out how to stop MRS from calling me I would cancel my telephone acct, and get a cell phone from a competitor.
    So far I havn't got another call from MRS so maybe this will work for you.
  • 0
    tj
    Filing a complaint through a regulatory agency, like FTC, FCC, or a state AG, or through your phone company's harassing call department, sends a message to harassing callers that just sending them a letter does not.

    It says you have produced a paper trail of the complaint against them in the records of the regulatory agency, that you could produce that in court as evidence of their failure to comply with the law, and that unlike most consumers you are likely to pursue further action should the problem continue.  

    It also generally results in an inquiry letter sent to the compliance department, rather than some minimum wage employee more interested in how many letters they ignore.  If they have half a compliance department, they are likely to act on that message even when they ignore the usual phone complaints.  If not, you are further along toward going to court.
  • 0
    Anne
    I am filing a complaint with Abuse of the Elderly re the harrassing calls.  The individual this service is trying to reach does not reside at this number and never did.  He was a former student.  I have not information re how to contact him.

    Anne
  • 0
    Becs
    The first step is to get your phone number on the federal Do NOt Call list at www.donotcall.gov . File a complaint at this site EVERY time they call.

    Second, file a complaint with the Better Business Bureau. I just did this for MRS ASSociates last week, and received a personal response from the BBB that this complaint would stay in the company's profile for three years. They also send a copy of the complaint to MRS, and I believe that if the company gets enough complaints on file, people will stop doing business with them. Constantly getting BBB complaints forwarded to them should get them annoyed enough to be more responsible with their information and keep it updated. Good luck everyone!!
  • 0
    dina
    I actually had my car taken away and I have called MSR  over 100 times telling them i owe them money, but they won't return my call. I don;t know what kind of people i'm dealing with. I wish they would harrase me so i can freaken pay these ppl off. I've emailed and left 1000 messages, but they won't call me. What am I to do?

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