I did not authorize charge to American EXpress card

Complaint

0
josephine foster
Country: United States
I did not authorize  $53.49 charge to my American Express card. My husband, Wayne, may have done this in the past on an automatic deduction. He has alzheimer's & I do all bills. We have no need of this. My son-in-law put protection on for me. Please take this off & do not do this automatically. reference # is: 320161160219531348.

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  • 0
    josephine foster
    Country: United States
    I did not authorize  $53.49 charge to my American Express card. My husband, Wayne, may have done this in the past on an automatic deduction. He has alzheimer's & I do all bills. We have no need of this. My son-in-law put protection on for me. Please take this off & do not do this automatically. reference # is: 320161160219531348.

    josephine foster
    Your name as you would like it to appear in the title of your post.
    Message
  • 0
    It might not even have been your husband
    Many automatic charges are the result of cramming scams.  They sometimes result from a transaction with some sleazy merchant (typically selling the cheezy "advertised on TV" junk), who hands off the account information to some other company claiming "you agreed". Or they might have called with a deceptive sales pitch, already having the card information. Victims with reduced cognitive ability are ideal for this.
    This site is just a consumer complaint forum.  Contact AmEx directly to dispute charges, and have them block the card number to prevent further charges. Make sure you have established good credit in your own name if you have not already done so.
  • 0
    Cramming scams..
    There are companies that market "sucker lists" collected from customers buying products that suggest they are unsophisticated and gullible, as well as "sucker lists" being sold by one scam to another, often including things like bank account or card numbers.
    Selling account information is illegal, but there are sleazy scammers who trade in it.  It typically shows up when some victim receives some strange hard-sell sales pitch, maybe for a "discount membership" or similar intangible of no value, and monthly charges start appearing.
    On contacting the company, they will claim "you agreed", maybe even that they "have a recording" (which they won't play), maybe another attempt to sell, and barriers put in the way of "cancelling" the fraudulent charges.
    Your best response is always to dispute through your bank as fraudulent, and block the card number or shut down the account.

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