Complaint

0
Mickey Miller
Country: United States
I set up direct payment from my checking account, the same as I do for all utilities.  Direct made an error with either the routing or account number and 'customer service' cannot correct the error, they can only accept a credit cards.  So much for 'customer service'.

Comments

  • 0
    tj
    You are safer not paying by direct debit anyway.

    Other complaints indicate that once Direct TV has your accurate checking account number in their system, if they ever screw up your billing, or erroneously pile on unauthorized fees for services you have not agreed to, they will just take the money without further notice.

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