calling for some who does not live here at the address
Complaint
elke
Country: Canada
604 530 8904 wiggins adjustments do not stop calling for now almost 2 years that i came to occupy by buying this house. They are calling some one who ddoes not live here explained several times complained and they do not stop harassing us. Is there any way they can be stopped
Comments
Send them a letter, mailed certified, notifying them to cease calling your number, nnn-nnn-nnnn.
If they continue to harass you in violation of FDCPA, contact your state Attorney General for assistance.
You can also find a consumer attorney and sue them. You might try www.naca.net
A collector must not continue to communicate with a debtor except in writing, if the debtor has notified the collector to communicate in writing only, and has provided a mailing address at which the debtor may be contacted
For example: This is to direct you to communicate with me in writing only at the following email address:
I recommend that you put this notification in writing to the collection agency and the creditor in a manner that would provide proof that this action has taken place. This could include fax with confirmation, email with confirmation, registered mail, or a cc of your email to the Mainland British Columbia Better Business Bureau. Be sure to keep a copy of the letter for your records. Fax Wiggins at 604-530-4977as faxing is the most efficient method of contact ensuring that you keep a copy of the fax confirmation allowing 4 to 5 business days for the business to process your information. If the calls do not stop, you can file a complaint with The BBB, or here: http://www.consumerprotectionbc.ca/
info@wiggins-adj.com. And I actually received a response, "It's simple, pay the $80.00 bill, and we'll stop calling."
I am now in contact with a Dave McGuire (Executive Manager, ya right!) via email. and again, I've asked him directly, by email, to: "stop the calls. It is not my debt and I will not pay it."
Emails signed as:
Dave McGuire
Executive Manager
Wiggins Adjustments Ltd
19985 68th Ave
Langley, BC, V2Y2W5
Phone - 604-530-0211 ext 212
Toll Free - 1-888-376-6611
Fax 604-530-4977
email - mcguire@wiggins-adj.com
Can't wait for my next call/email!!!!!
I've also filed a complaint with BBB, although they have responded to the other 40+ complaints that the company is doing just fine and the complaints are not valid. see http://www.bbb.org/mbc/business-reviews/colle ... 8647/complaints
I've specifically filed it as a service compliant and a harassment issue. We'll see what happens now.
And I've filed with Consumer Protection BC, http://www.consumerprotectionbc.ca/. We'll see....
If all of this finally doesn't work, I will set up a repetitive email to both addresses (I wish I had hacker skills so it could be as anonymous as their calls) and ... flood their system...
dj
Look here for other helpful information as I am sure these are not the only laws they are breaking.
http://www.consumerprotectionbc.ca/odr