i am getting unwanted sms and calls from my cell phone providers

ComplaintsCellphone Providersair tel

Complaint

0
riyaz hakim
Country: India
from last two yeras i am getting unwanted calls from my cell phone provider, i called them many times for to look in this matter but no one helped me out, when i am in roaming most of time i get the calls from recorder of cell provider, i am really tyerd please help me out from this,

Comments

  • 0
    Anita
    The only thing I can say is leave your provider for their competitor. They need to learn their lesson if they don't hear you.
  • 0
    Rajnish Kumar
    Subject: Deduction of credit for unwanted services without request

    Dear Sir/Madam,

         My cell number id 9871355568. I am nither subscrive any service nor received any call from airtel today(24-01-08) on my cell. At 13:10:28 I received a message " Dear Customer, Rs 25 has been charged for Subscription of missed You services for the current month" Sender: 4775, Message center: +919810051914.

         When I talked to with Airtel Customer service officer Mr. Ajay by dialing 9810012345 at 15:45 hrs for know the reason of Deduction of credit for unwanted services without request now Mr. Ajay said, the service is activated as per ypur request. When I complained that I never request or subscribe that service he told me that, he is unable to provide the detail because his server is down for 24 Hrs & says to send the SMS on 121 to received the detail information & unsubscribe the service. Now I am send the SMS to 121 as per Mr. Ajay's request/Customer care officer but no response from Airtel.

         Without my request or my knowledge Airtel have deducted for Subscription of missed call. It had been noticed that lot of unwanted sms stuffs and invitation calls are received which disturbs during office recehours / meetings. Expecting a better service from this mobile service provider in future. In name of entertainments please dont fool the customers by deducting from the credits without their knowledge or acceptance.

         Please unsubscribe the missed call service and return my Deduction amount.

    Regards,
    Rajnish Kumar
    9871355568
  • 0
    airtel_presence
    Dear Customer,

    Trust your concern has been resolved. If you’re still facing the issue, please get in touch with us at airtelpresence@airtel.in.

    Regards,

    Manoj Kumar Srivastava
    Airtel Customer Service (NET)
    Bharti Airtel LTD
  • 0
    Dear Sir/ Madam
    Here Am getting unwanted call on my parents no, that person is abusing and threating kindly help me
    the number is 9008605859 and 09686307329.
    plz help me otherwise no option of kill myself.

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