unwarranted credit card charges
Complaint
robert urrutia
Country: United States
I few months ago I ordered a free trial of the product resveratrol. They stated that I would only be charged for the shipping . However for the next two months they shipped without my consent there product charging me full price each time and debiting my card for this. I was not aware they had been debiting my account until afterwards.
Is it possble to be refunded. I will gladly return there product back.
Is it possble to be refunded. I will gladly return there product back.
Comments
They hide some alleged terms claiming you "agreed" to automatic shipments somewhere on their website, but if you "agreed" to it, why were you and so many other consumers never aware of it?
Dispute all fraudulent charges through your bank, and close the account due to fraud to prevent additional future fraud. Follow up with a written dispute to your bank, and make sure they receive it within 60 days of the statement date of the disputed charge to preserve your FRB Reg. E or FCBA rights.
NEVER use debit cards, since they take money, even through fraudulent charges, straight from your bank account. Cancel all debit or check cards for the same reason. Use ONLY ATM cards for cash or identification at YOUR OWN BANK.
Use ONLY credit cards for all purchases, since they are safer, their fraud provisions are stronger based on federal law, and it is easier to cancel them without messing up your payments to other legitimate creditors.
The crooks have it all figured out better than the banks, and certainly better than the average consumer. Don't play their game.
http://www.complaintsboard.com/bycompany/resveratrol-a112481.html
Returns department
3007 Greene St.
Hollywood, Florida, 33020
Subject: $0.99 cent Free Trial of Resveratrol Ultra
On the 3rd of July 2009 – I ordered a Free Trial of Resveratrol Ultra- your offer - $0.99 cents guaranteed.
On the 18th of July 2009 ( without my authorization ) you charged $87.13 to my VISA credit card.
I returned it and I Thank you for refunding $87.13
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Your company is still misrepresenting your Resveratrol Ultra Merchandise.
I am dissatisfied with your bait and switch business – you did not send me the $0.99 cent Free Trial bottle of Resveratrol Ultra – as you falsely advertized. You are falsely portraying “Barbara Walters” and “Oprah Winfrey“ as advertizing Resveratrol Ultra.
This is totally illegal! As your charges are illegal!
I am returning a second “unopened” bottle of Resveratrol Ultra that I received on 17th of August 2009.
On the 3rd of August 2009 - You fraudulently charged my VISA credit card $83.18 ( without my authorization ) I demand a refund of my $83.18
On the 4th of July 2009 - you fraudulently charged my VISA credit card $0.99
On the 7th of July 2009 - you fraudulently charged my Visa credit card $0.01
On the 21st of July 2009 – you fraudulently charged my Visa credit card $0.87
On the 3rd of August 2009 you fraudulently charged my Visa credit card $1.95
On the 3rd of August 2009 you fraudulently charged my VISA credit card $2.00
On the 5th of August 2009 you fraudulently charged my VISA credit card $0.02
On the 5th of August 2009 you fraudulently charged my VISA credit card $0.83
I demand a refund of these illegal charges.
I have canceled my Visa Credit Card number – I have a new VISA number.
I am reporting this issue to The VISA FRAUDULENT CHARGES DIRECTOR – 1 800 749 9732 – ext. 1180 - in Austin Texas