Balance theft
Complaint
Niladri Keshari Pradhan
Country: India
I am a prepaid subscriber of air tel of orissa circle. My main balance got deducted of rs 15/- on 25th of sep.
I called to costumer care and told detail that as i have not subscribed to love guru pack the main balance is deducted as per the message. So i told to return my balance back in reply he told me that we can not back wor balance. So i told him you are forcing me to think of MNP after that he told me yes you do it.
I called to costumer care and told detail that as i have not subscribed to love guru pack the main balance is deducted as per the message. So i told to return my balance back in reply he told me that we can not back wor balance. So i told him you are forcing me to think of MNP after that he told me yes you do it.
Comments
This is to inform you that your concern listed on 27 Sep. 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@in.airtel.com with your contact details (address and landline or mobile phone number).
We assure you that we are committed to resolving the issue to your satisfaction.
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
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