membership cancelation

ComplaintsFitness CentersBally Total Fitness membership

Complaint

0
melissa washington
Country: United States
so i want to cancel my membership and they told me i have to call to cancel i call then they tell me to send this stupid letter to Washington. i don't see why i have to go threw all this if it was suppose to be a month to month. does any one know if the letter has to be professional because i just hand wrote it. saying i want to cancel and why gave them my name and membership number. can some one give me some advise that has mailed a letter before and got a response

Comments

  • 0
    tj
    Ballys has a record of "losing" cancellations, and continuing to charge consumers.  They also have a history of complaints of "ignoring" cancellations, letting the charges pile up, and then selling off the "account" to a debt collector.

    It is wise in all dealings with Ballys to communicate in writing, mailed certified, so that you have proof of when you cancelled.  Paper documentation can then trump any fraudulent claims they may concoct.  Their contract may even specify that cancellation must be done by mail.

    You would be wise to cancel via certifed mail, so you have proof of when you mailed it, and that they received it.  This makes it more effective should you need to get the assistance of your state AG to get them to back off of a fraudulent claim.  They are more likely to just cave when challenged instead of stonewalling.
  • 0
    FOLICIA
    join Bally Total Fitness, the worst idea i have ever made!!

    Never ever choose to believe them!
  • 0
    neptali ramirez
    porque me as sido tan dificil canclar mi membrecia si no firme ningun comtrato es ido de oficina en oficina y me dan un num. para llamar hacen meses no la uso pero siguen cobrando porque es tan dificil salir si es tan facil entrar por favor quiero cancelar mi membresia.q tengo q hacer

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