Motor Pump broke one week after the warranty expired

ComplaintsAppliancesKitchenAid Dishwasher (KUDS35FXSS1)

Complaint

0
Steve
Country: United States
My $900 KitchenAid dishwaher model KUDS35FXSS1 pump went out one week after the warranty expired, and will not be covered by KitchenAid.  This cost me $452 to repair, I was very dissapointed by thier customer service and will not buy another KitchenAid product again. Buyer beware!!

Comments

  • 0
    WP2008
    Hello Steve.  My name is Melanie and I am a representative of KitchenAid. We apologize about the frustration you have experienced with your dishwasher.  If you would like us to look into this further, please provide your name, the name of the site you were contacted on (Complaintwire), your user ID name (Steve), your phone number, your address, the full model and serial number, and email the requested information to KitchenAid.Digital@kitchenaid.com.  We would be happy to review your concerns further. Sincerely, Melanie.
  • 0
    Sanjay
    My Kitchenaid Dishwaher motor also went out in two years. I bought this model KUDL40CVSS4 with picture in mind that kitchenaid is one of the best brand in appliances but it appears that there quality is now down the drain. I will never buy again. I never tried to call the customer service but I know its almost a year now out of warranty but can you imagine the wash motor going out in just two years.
  • 0
    Lisa F
    Wash motor went out 18 mo after purchasing a new $900 KitchenAid dishwasher. This was after having service to replace the rack brackets that broke off!! Poor quality dishwasher

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