bathroom cleanliness
Complaint
ANNA VADEN
Country: United States
On Saturday May 23, 2009 at 9:30am my family and I stopped at Burger King in Charlottesville Va to make a quick rest stop before preceding to go to my nephews graduation from the military school. I went into the stall to urinate, once i sat down I noticed there was brown matter on my foot. At first I miss took it to be mud until i left the stall and one of my family members pointed out the matter was also on my ankle, leg and the side of my dress shorts. It was then I realized the brown matter was in fact feces. I told the manager about the situation and the feces all over the base of the toilet. It took her 30 minutes to come in to clean it up, she was rude when I asked for her name so I could report this. I was very irate, I had fecal matter on my clothes, humilated because I had to remove my shorts and stand in the bathroom in my panties to wash the stain out and became late for the graduation. I feel like something needs to be done about this. email me back. I am in the process of taking corrective action.
Comments
On the wall was a sign informing all staff that they had to wash their hands after using the bathroom. As the only sink dispensed scolding hot water, I find it hard to believe that employees use the sink every time they go to the bathroom.
Unfortunately I used the restroom after I ate. However, if I had known that the bathroom was in such a state of disrepair I would never have spent my money on food in that Burger King.
The general cleanliness of the bathroom was extremely unappetizing. I could actually detect the bathroom's odor several feet from the door.
Please be advised that I have contacted the Palm Beach County Health Department concerning this restaurant.