Overcharged

ComplaintsOnline StoresZestful Radiance/Zestful Glamour

Complaint

0
Melissa A
Country: United States
I just looked at my bank statement and saw not one but two charges for $93.99. One from Wondbt Rumba health @GFL and MyBtyHlthVitaemarkertinc.  I know that I purchased a trial offer and all I had to do was pay for shipping for $4.95 from  Zestful Glamour 1-800-201-2341 and Zestful Radiance - 1-800-203-4771 but there was nothing about being charged a month later for this amount.  This is a scam and I would like my money back.

Comments

  • 0
    Elizabeth Pena
    The exact thing happened to me. I thought I was ordering just the trial offer. when I first placed the order I let it go when they attached another bottle for another $4.95. I also need my money back. Same phone numbers were uses in my scam.
  • 0
    Upset customer
    | 1 reply
    Ladies, I called. Of course, the first person said "No" and that there's nothing I can do about it.   I asked for a supervisor to call me back. Missed the call. I called again and just asked for someone who can make decisions or I'll keep going higher and higher. I told them if I WANT A REFUND of the full amount, The rep asked if i will take it further if i don't get it, I said Yes, and he processed a full refund. Just be tough, It's a scam and we should not allow them to deceive people.  800-842-1329
    • 0
      Angie replies to Upset customer
      Thanks for the phone number----if they ever answer it!!!!!!
  • 0
    Martha
    Also happened to me...ordered the two items for $4.95 each....opened one of the creams.  Found three recurring debits on my account! ...almost $300. Called the company, and only if UNOPENED would they reimburse.  So have to mail unopened back to company and wait for response!   Caveat Emptor!!!
  • 0
    Suzie
    I placed an order for a trial offer and paid $4.95 shipping.  My account was charged $99.00 and I have no additional product.  I called and canceled any further orders and requested a refund.  I was denied the refund.  I will keep trying.  I will also notify my bank to refuse payment to that company again.
  • 0
    Robin Simpson
    The same thing happened to me and it looks like the first two charges for 4.95 for under a different company name… they didn't try to sell me more give me a discount when I called to cancel it… And even told me if I called my bank they would win… They say they're giving me a 70% refund but I haven't seen anything yet… They said I didn't read the fine print in terms and conditions I went back and looked at it again there are none
  • 0
    Zidya
    The same thing that happend to me i didn't ship anything but they took $99.95 for two months  they so crazy  thee same thing they did to me kcl-vibrantbeauty they rook$109.95from my acvount and i didn't ship anything
  • 0
    Angie
    Same thing happened to me. I simply paid $4.95 for a sample and recently was surprised with another "sample" with no accompanying paperwork . I was appalled to find a charge for $109.95 on my credit card with no phone number!  I gave no authorizations for further shipments other than the trial sample  trying to get my money back and notifying the credit card company to deny future transactions.
  • 0
    Angie
    Called company and they stated that the price and monthly shipments are in the terms and agreements--my fault I didn't read them Of the $200 they charged me they are willing to refund $50  and I have to WAIT for a refund!!! Chase is great and has agreed to deal with this vendor--can not thank them enough --Amazon Prime Chase you are wonderful!!!
  • 0
    A Gray
    Its  a rip off , i had the same 5hing hapoen to me
  • 0
    Jaime
    Same thing happened to me! There product does not work well 😞 I like Crepe Erase it really works! I am going to call Zestful Radiance  now fingers crossed, I will let you know how it goes.
  • 0
    Karen
    Same hoppende to me. Dobbel billed and no produkt recieved. What a scam.  Charged 99.95 and 109.95. Don't order anything from them.

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