send back did not order it

Complaint

0
Dorthy cooper
Country: United States
Want to send back taken off my account

Comments

  • 0
    It's a cramming scam..
    Once they get your account number, they will keep shipping and charging you for shipments for the rest of your life.

    Cramming scams typically design their "terms disclosures" so that "customers" have a high probability of missing that they are "agreeing" to repeated automatic shipments.  For example, note that on clicking on their terms and conditions link, you get a long page of dense legalese text, and you would have to read down to the middle of the 4th paragraph to see that buried in the middle of that paragraph is the disclosure that they will charge you $69 for this "free trial".  The initial visible portion does not extend far enough to include this disclosure.
  • 0
    Their language is also interesting..
    They refer to a "14 day sample" or "14 day trial", which might imply that they're sending you some (for just the shipping and handling), but what they actually mean, and what they disclose buried in their "terms" link, which is at the bottom of an absurdly long page, is that if you don't cancel within 14 days of ordering, they're charging you the full price on this sample.  You wouldn't realize this from reading just the sales pitch webpage.
  • 0
    These cramming scams..
    all play pretty much the same game.  There is a web design "industry" supporting them with websites designed to "disclose" while minimizing the likelihood that customers will actually see and notice the disclosure. They're not making any money from shipping out "samples for just shipping and handling", so if they work so hard catching one time "customers" with full price charges, that must be how they make their money.  Doesn't look like a business model built on repeat business.
  • 0
    Contact your bank..
    Dispute the charges through your bank, and cut off access to your money by blocking your card number or shutting down your account.  There's really no other reliable way to stop cramming.

Post a new comment