Complaint

0
Margaret Gross
Country: United States
What have you done to the Puffs?  Instead of a nice thick tissue I am getting one that is thin like tissue paper - think I have a box of Kleenex instead of Puffs.  Are you trying to save money by lowering the standard of the product. You might find less customers for what was once a great product.

Comments

  • 0
    fontana19501@hotmail.com
    I have been using Puffs Tissues ("without Lotion") since they were introduced many yesrs ago...
    I absolutely "HATE" the "new packaging colors/prints"...

    What happened to the beautiful colors/prints "that you could place in "any" room???

    Now all you have available are the "retro prints & breast cancer awareness prints"...

    I am 62 years of age and I have been thru the RETRO period & I am aware of Breast Cancer....

    I would expect you to come back with the beautiful colors/prints that can be used by "any age group" in "any room".
  • -2
    Randall Hagy - Madera Calif
    Hey Cindy I am trying to reach you , I am moving back to Conroe Tex soon if not back in 6 months, Randy
  • 0
    Gert
    | 1 reply
    I usually prefer to buy w/o lotion Puffs especially when have to blow nose a lot. But..your large standard rectangular boxes of Puffs are not inter-folded any more. I have some decorative tissue boxes I like to use but since the rectangular boxes don't pop up when you pull one out, it becomes a pain to try to get the next tissue when the level goes down. So I am having to buy Kleenex brand because they pop up making easier access. Your smaller boxes still pop up so work great in nice decorative tissue containers. But have quit buying your larger boxes cause they don't keep popping up anymore.
    • +1
      crookbusta replies to Gert
      I thought that the next tissue popping up was a feature exclusive to the Kleenex.brand.
  • +1
    John Skierski
    I would prefer your American made product over Kleenex from China.The quality needs to be equal
  • 0
    patricia
    What happened to Puff Plus. They are awful. You blow your nose and a hole appears on tissue. I have used these for years and they are diffidently not the same. I use the small boxes and half way down you can no longer pull them up. I am very so very upset.
  • 0
    Dominick
    Hey Puffs are you paying any attention? We hate what you’ve done to them! Bring back the quality. I’m willing to pay a bit more. Otherwise I will buy another brand.

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