Repo - took 6 days, sent over 2000.00......still no truck

Less than 6 hours ago, i sent chase over 2000.00 for my truck that was taken from my driveway last Sat. night. i have been trying to get my truck since Mon. i never delt with the same rep. in trying to fullfill chase's request/demands mon turned into tues. now it's fri, they have my money and my truck is someware in Nashville. which was put on a truck after i told the last rep that i wasn't paying it off, i would pay for "past due, as well as this may payment (due on 5/24). one rep said all of my paper work was fine, another said they have yet to recive (sent 4 times in same day). spoke to a number of "off shore" reps. one told me all i needed to pay was 215.00 then it went to 3330.00and so on. i requested info in writing...we don't do that.The last rep i spoke to told me this wouldn't have happened if i had taken care of this "on the 10th, or11th. i asked him if he had seen that i was trying to get this taken careoff...he said yes, not our problem.
In Dec. i went on a differnt pymnt plan. all reps said they saw the info.. had my check and payment info .
at this point in time, i really don't know what to do. they knew i was working to get this taken care of.i understand large call vol, few reps.but this has gone to an extreme.even with partial info on Mon. there was no reason this wasn't taken care of tues. i even took yesterday and today off. when i told this to another "off shore" rep. the response was "there was no reason for you to miss work, everything is fine" and the classic "don't you worry, no need to worry,i will take care of this.   Gee, if i din't take off, who knows where my truck would have ended up don't know if i still have a job, can't make extra money cutting grass, can't haul hay to my horses.